Mizu CBD

Frequently Asked Questions

CBD
Basics

What Is CBD?

Cannabidiol (CBD) is one of more than a hundred cannabinoids in cannabis. It won’t make you high since it’s non-psychoactive.

What are cannabinoids?

Cannabinoids are the main chemical compounds made by the cannabis plant, and there are at least 113 active cannabinoids identified in cannabis. Out of all the known cannabinoids, tetrahydrocannabinol (THC) is the ONLY one that’s psychoactive.

What makes your CBD different?

Unlike some of our competitors who get a lot of their CBD from China and other sources with loose regulatory requirements, our CBD is sourced directly from farms in the USA and grown in accordance with the 2018 Farm Bill. These farms are regulated by the states’ Agriculture Departments. This requires our CBD to be clean and pesticide free.

 

Is CBD Legal?

Our CBD is ethically sourced from hemp (not marijuana) which means the product is grown under a pilot program that falls under the guidelines of the 2018 Farm Bill.

Can CBD get you high?

It will not since there’s no THC in our product. Our product can change your life in a very positive way. CBD has so many positive attributes and will increase your quality of life.

Shipping

How fast will my order ship?

Your order will be shipped out within 1 business days of when it is placed. You will automatically be emailed a USPS First Class Tracking # when the shipping label is created in our system. How long it takes to receive your package depends on your location, and numerous other factors, since it is shipped through USPS First Class. If you have any shipping issues, you can always email our Shipping Team at info@Mizucbd.com, and we will answer all your questions!

How do I qualify for free shipping?

For all orders placed over $50, you can select the “free shipping” option at the checkout.

What are the shipping times?

The delivery time for orders in the USA is 2 to 5 business days.

International orders may take up to 6 to 9 business days to be delivered.

Can you ship internationally?

Yes we do ship internationally for all countries where CBD/hemp below 0.3% THC is legal such as Canada and etc. Please check the legality in your country before placing an order. 

Order

How can I check the status of my order?

You can view the status of your order by logging into your account page.

Account

Once you login, click on the Orders option in the main menu. 

How does my subscription work?

It’s super easy! We send you CBD every thirty days from the time you place your order. You can edit your subscription or future shipments any time through your member dashboard here. If you are stuck, please email us info@mizucbd.com so we can give you a hand.

Can I just order one month's worth and not be subscribed?

Of course you can! With that being said, we’ve found our products are really like supplements or vitamins. They are more effective when they are given consistently over time.

Can I order multiple months at once?

Yes you can! Go ahead and place the order with a change in the quantity. It’s that simple.

Billing

What forms of payment do you accept?

We accept credit cards (Visa, MasterCard, American Express, and Discover) e-check, venmo and bitcoin.

How long does it take E-check to process?

After the payment is completed at the checkout, funds are verified within 24 to 48 hours.

Need Any Assistance? Send us an email!

For any other questions, please write to us at info@mizucbd.com

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